Common Questions

​Book your free 15 minute phone consultation to learn how we can work together!

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  Can people with eating disorders get better?​​​

• Yes! With treatment and support, full recovery is possible.
• We have had great success in helping clients to recover from their eating disorders and are grateful to do this work.

  Who do eating disorders impact?

• Eating disorders do not discriminate. Eating disorders affect people of every age, weight, race, and gender.
• In our practice, we work with people of diverse ethnicities, ages, body types, genders, and races.

  What type of center are you?

• We are an outpatient therapy and coaching center that specializes in treating eating disorders.

  What ages do you work with?

• We specialize in working with adults of all ages and with children and adolescents ages 5+

  Do I need to have an eating disorder to see you?

• No. We are eating disorder and body image specialists, however we also work with individuals experiencing anxiety, depression, bipolar disorder, and survivors of trauma.
• Kate Dansie, LCSW-C, Kellie Zundel, LCSW-C, and Lauren Levine LCSW-C, also specialize in treating individuals with obsessive compulsive disorder.

  Which services do you offer?

• We provide individual therapy in Maryland, Virginia, New York, California, and Florida— and we provide individual recovery coaching worldwide.
• We also have downloadable trainings for purchase
• We periodically offer online support groups & coaching groups

  What's the difference between your therapy and recovery coaching services?

• Recovery coaching focuses on changing behaviors and building a life outside of your eating disorder. It encourages self-compassion, body positivity, and food freedom.
• Coaching utilizes a present-focused, goal-setting and skill-based approach to push through limiting beliefs and behaviors.
• Recovery coaching is available to individuals around the world via Zoom video chat.
• We typically require coaching clients to be working with a therapist. However, coaching can be a stand-alone approach for someone with subclinical disordered eating or body image issues, or for someone further along in their recovery.
• Coaches do not diagnose or develop clinical treatment plans, and tend not to delve too much into "underlying issues" which are best addressed in therapy

  Do you offer recovery coaching where I live?

• Recovery coaching is provided to individuals worldwide via Zoom (video chat platform) by our coaches in the U.S.
• We generally require coaching clients to also see a local therapist - determined on an individual basis.

  Do you offer therapy where I live?

• In-person therapy sessions are available at our office in Rockville, MD — Note: due to Covid, all sessions are now virtual 
• Video therapy sessions are available to clients located in greater Maryland, Virginia, California, New York, and Florida.  Note: All other states - we provide recovery coaching services but not therapy.
• Maryland therapists: Kate Dansie, LCSW-C, Lauren Levine, LCSW-C, and Ali Donohoe, LCSW-C offer in-person and video therapy sessions in Maryland. Rachel Flounlacker, LCSW-C, Caroline Aguilar, LMSW, and  Jennifer Rollin, LCSW-C offer virtual sessions to individuals in Maryland. 
• Virginia therapists:  Kate Dansie, LCSW-C, Rachel Flounlacker, LCSW-C, and Kellie Zundel, LCSW-C offer video therapy sessions
• California Therapist: Samantha Moshiri, MA, LMFT provides video therapy sessions to individuals throughout the state of California. 
• New York Therapist: Rachel Steinhardt, LMHC provides virtual therapy to clients in NY.
• Florida Therapists: Jennifer Rollin, LCSW-C and Rachel Steinhardt, LMHC offer telehealth sessions to individuals in FL

 What is the intake process for new clients?

• Please fill out our contact form or call us. 
• Our admin team can answer questions about services and match you with a therapist or coach from the information you've provided
• New client appointments are scheduled by mutual agreement​ with the therapist or coach - you'll have the opportunity to speak briefly with them by phone before the first appointment
• All new therapy client appointments include a detailed evaluation to make a diagnosis and treatment plan

  Which treatments do you use?

• We use effective therapy methods, including acceptance and commitment therapy (ACT), dialectical behavioral therapy (DBT), cognitive behavioral therapy (CBT), and exposure and response prevention (ERP).
• We also have a therapist who offers TF-CBT for trauma.
• Additionally, we help clients to practice self-compassion.

  How frequently do you meet with clients?

• We generally see clients once or twice a week, as clinically indicated, to help you make progress on your treatment goals.​​
• The overall length of treatment is unique to each person, based on a variety of individual factors. The therapist can discuss this further with you after they evaluate and develop an initial treatment plan for you.

  Can I use my Flexible Spending Health Account or Health Savings Account for payment?

• Yes, clients can typically pay for our services with flex spending (FSA) cards or with HSA cards! 

​  Do you take insurance and what are your fees?

• We value confidentiality and believe that you (not your insurance company) should guide your therapy. Therefore, we are not contracted with any insurance plans. 
• We collect the full fee from you at the time of service, and we can provide receipts for therapy visits that you can send to your insurance company.
• If your health insurance plan includes out-of-network mental health benefits, they may reimburse you for some of the costs of therapy.
• It is your responsibility to verify your insurance benefits with your insurance company before scheduling.
• Recovery coaching is generally not billable to insurance, however we can accept HSA or FSA payments.
• We offer services at a range of price points, including group coaching options. Please contact us for more details. 

  How do I find out what my insurance reimburses for therapy visits?
  We recommend asking these questions to your insurance provider, before our first therapy session:

• Do I have Out Of Network, Mental Health benefits?
• What is the deductible and has it been met?
• How are out-of-network session fees applied to my deductible?
• What's the "allowed amount" (in dollars) for these CPT codes, and what percentage of the allowed amount does my plan cover for each code: 90834, 90837 (individual therapy) and 90791 (evaluation)?
• For adolescents and children: also include family therapy codes 90846 and 90847
• What is the preferred modifier for virtual sessions, and does coverage differ for virtual sessions?
• How many therapy sessions does my plan cover?
• Is preauthorization required?
• Is a referral required from my primary care physician?​​
• ​The therapist provides superbill receipts. How do I submit these for reimbursement, and how long does the process take?
• Is there anything else I'll need to submit with the receipts?

  Do you work with other professionals?

• Yes - we believe a collaborative approach to care is helpful for many individuals.
• We are happy to work with your existing treatment team.
• We gladly help clients establish a treatment team (i.e. physician, dietitian, psychiatrist etc) when we agree that this would be beneficial. 

  Where is your office located?

• Our office is located at ​932 Hungerford Dr #35B, Rockville, MD 20850​​.
• The office is easily accessible to clients in Potomac, North Potomac, Bethesda, Germantown, Olney, Gaithersburg, Silver Spring, and Montgomery County, Maryland. 
• Individuals and families visit us from a variety of cities, particularly in Maryland, D.C, and Virginia.
• We also provide online/virtual therapy in these states: Maryland, Virginia, Florida, New York, and California.
• Eating disorder recovery coaching services are offered by our U.S. coaches to individuals worldwide—particularly in the United States and in western Europe