What to Expect When You Reach Out to Us for Help

By Megan Samuels, MSW, LMSW, Outreach Coordinator

Reaching out for help can be scary!  As a team of clinicians and administrative staff who are either personally recovered or who have helped a loved one through recovery, we get that.  We work to make the intake process as easy and straight forward as possible.

Our clinicians are all eating disorder and body image specialists.  In addition to being able to work with anxiety, depression, obsessive compulsive disorder, and trauma, our clinicians have extensive experience and training working with people struggling with eating disorders.  

Check out this blog on the benefits of seeing an eating disorder specialist when you are struggling.

How do I reach out for help?

The first step to reaching out for help with us, is to fill out this contact form on our website.  This will give us some information about you, your contact information, where you are located, and what you are looking for help with.  Once that form is submitted, you will receive a bounce back that gives you more information about our center and what to expect.  

The next step is to reply to that bounce back email.  When you reply, one of our administrative assistants will be emailing you back to coordinate who on our team may be the best fit for you.  The administrative staff are happy to discuss fees and questions about each of our clinicians with you.  We will also discuss if therapy or coaching is a more appropriate fit for your healing goals.  

Check out this blog on what recovery coaching is and the benefits of this amazing service.

The administrative assistants at the center know about all of the clinicians and their specific speciality areas.  They will be able to match you with a clinician who can work with your healing goals - based on age, location, goals, and therapy availability.  You are also happy to check out our website and see which clinician may be a good fit for you!

How do I get connected with a clinician?

We will then give our clinician (therapist or coach) your contact information.  They will reach out within a few business days to schedule an initial session or consultation.  

If you and the clinician decide to proceed with treatment, a Simple Practice account will be made for you.  An email will be sent to the email that we have been using to communicate directly with you.  Using this unique link, you will have to walk through some steps to create an account with our center.  You will then need to fill out all of the paperwork on the portal before the initial session.

Need help?  Our administrative assistants are here to help this process.  Feel free to email us at info@theeatingdisordercenter.com or give us a call at 301 246 6856.  They will be more than happy to assist you with the process.

Then, you are all set until you meet with your clinician!  If it’s a virtual session, they will touch base with you on what secure platform they use for telehealth visits.  
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 We are honored that you have started your healing journey with us! 

Schedule a free 15 min consult for eating disorder therapy in MD, VA, NY, FL, or recovery coaching worldwide.

Click here.

The Eating Disorder Center is a premier outpatient eating disorder therapy center founded by Jennifer Rollin. We specialize in helping teens and adults struggling with anorexia, binge eating disorder, bulimia, OSFED, and body image issues. We provide eating disorder therapy in Rockville, MD, easily accessible to individuals in Potomac, North Potomac, Bethesda, Olney, Silver Spring, Germantown, and Washington D.C. We also provide eating disorder therapy in Arlington, Virginia and virtually throughout Virginia. Additionally, we offer eating disorder therapy virtually in New York (NYC), Florida, and California. We provide eating disorder recovery coaching via Zoom to people worldwide. Connect with us through our website at www.theeatingdisordercenter.com